• Replies 3 replies
  • Subscribers 1 subscriber
  • Views 70 views
  • Users 0 members are here
Options
Related

Mobile Access Error

Admin
I am trying to set up mobile access on an HMI so that it can accessed remotely with a tablet while not on the factory floor but still connected to the same network. I was able to configure everything correctly and access a test project that I was running locally on my machine and everything worked like a champ. I then went to the actual HMI and got and error after attempting to enable the mobile access task

Error: "=" character not found in the line, on line 271, trying to read the file, C:\<FileName>\AppName.App

I am running a local copy of the app on my PC as I am at a customer site with heavy firewall restrictions for contractors. This is just so that I can prove out the settings before the customer will put the tablet on their network. I am using a MiFi for my PC and the Tablet that I am trying to get to connect and am hooked into the PLC (which drives all of my tags).

Any ideas how to resolve this error? I can still access the logon page from the tablet, I just cannot actually get in. It says failed to establish connection which I am assuming is from the Mobile access task giving me an error.

Regards,
Stephen
  • Hello,

    I have the same issue running IWS8.1 SP5.
    Do you found a solution?

    Best regards
    Bjoern
  • Hey Bjoern,

    I was never able to resolve this and we ended up just installing a VNC connection between the tablets and the HMI's. This was significantly easier than trying to fool with mobile access in my case. This may be something you want to look into. We used UltraVNC as the server on the HMI's and installed RealVNC on the tablets (because it was available in the tablets app store).

    In regards to the actual issue though the only help I can offer is to make sure that you have notepad++ installed on your PC. Once you do, right click on your indusoft program that you are having issues with and select "open with" and choose notepad++. Scroll down to the line number given to you in the error message (line 271 in my case) and see if you can resolve the issue there.

    Hope this helps,
    Stephen
  • Hi Stephen,

    finally I got it working.

    I created a complete new Application, just one Window and activated SMA. This worked very well.
    Then I compared the two *.APP Files. I my *.APP File (the not working Application) was a section called [MobileAccessLog] and a section called [Logwin] These sections were not in the new Application. I deleted both sections and It seems this was the problem, because after that the SMA starts to work.

    I hope this will help you and/or other people with this problem. Eventually you can try this in your Application, just to confirm.


    Best regards
    Bjoern