Hi,
I’m currently trying to transfer a software license of IWS runtime only 1500tags on a Indusoft WinEm USB Hardkey. I also bought 3 additional Thin Client (Secure Viewer) to add to my license, those will arrive mid-november. My problem is that it seems that I have now 2 different licenses, one software and one on the USB key. I would like to merge all in the USB Hardkey but I don’t find any procedures. Here’s the items that I bought :
- 1 x OMSGY920NTRT (SCADA/HMI FOR DESKTOP/SERVER RUN TIME LICENCE, 1500 TAG)
- 3 x INDTC (IS Thin Client For Windows)
- 1 x INDCEHK (InduSoft WinEm USB Hardkey)
Also, when I will receive the 3 additionnals Secure Viewers, I don't even know how to join them to my license, there is no doc...
I don’t understand why but there is also a NS number for the Hardkey. No response at all when I wrote to the EDGE LICENSING SUPPORT... I hope someone had the same problem than me before..
Thanks in advance for the support.