AVEVA E3D 3.1 Laser Module not Opening Error

Hello,

I am having trouble opening the laser module in AVEVA E3D 3.1

When I drag and drop an XGEOM file in the view/graphics area in AVEVA E3D 3.1, it shows this error:

In E3D 2.1 this works fine.

After going through the help, I tried to run these two lines in command window and the following messages appeared.

and

Please Help. I'm told that previously this used to work.