help for Dabacon Error 401

PDMS 12.1.SP4, even installing the latest fix 57, is NOT supported for Window 10

Dear Guys

after changing windows 7 to 10 for one of our colleagues he has repeatedly encountered the unwanted exit from PDMS ( 12.1 SP.4.2.2 : design module) , some log files show the same trend of errors as stated here .could anybody help me to solve the problem.meanwhile the PDMS works fine in windows 7 for this user.


"
Unhandled Database error 401 from db_get_header_integer
- File switch failed
Extra info: 1SM:Name is K:\MRN\MRN000\mrn0053_0001,Dbno is 53,extno is 1,Token is 96,Flayer error is MCD:59 An unexpected network error occurred.

Last Dabacon routines called:
    db_go_to_element =16437/19747 %EQUI /EO-TRUCK-STUDY in Db EOT/DESI, number 53
    DGETI =16437/19747
    DGETEL =16437/19747
    db_restore_stack =16437/19747
    db_get_header_integer =16437/19747
This error was set in call 8065402 to DABKER

Current element was  =16437/19747 %EQUI /EO-TRUCK-STUDY in Db EOT/DESI, number 53



--------------------------------------------------------------------------------
Unhandled Database error 401 from db_get_header_integer
- File switch failed
Extra info: 1SM:Name is K:\MRN\MRN000\mrn0053_0001,Dbno is 53,extno is 1,Token is 75,Flayer error is MCD:59 An unexpected network error occurred.

Last Dabacon routines called:
    db_go_to_element =16437/19707 %EQUI /EO-TRUCK in Db EOT/DESI, number 53
    DGETI =16437/19707
    DGETEL =16437/19707
    db_restore_stack =16437/19707
    db_get_header_integer =16437/19707
This error was set in call 15439672 to DABKER

Current element was  =16437/19707 %EQUI /EO-TRUCK in Db EOT/DESI, number 53


thanks dudes

Dear Corrado
thanks for your reply

so what should we do if we want to upgrade the windows from 7 ??

I would do one of the following:

1) Move to E3D 3.1
2) Stay on Windows 7
3) Move to Windows 10 and create a Windows 7 Virtual Machine

There could be hundreds of reasons, especially when Microsoft would release a new Hot Fix.
As you and your Company  have probably been informed by Aveva, PDMS will not last forever.
So now or then the time will come to migrate to E3D.
If a Company decides to migrate to Win10 why shouldn't do it for E3D and any other kind of software?
Are you still using Autocad R12? ;-)

thanks, dear Corrado

but what would cause incompatibility between 12.1 and WIN.10?

Dear Corrado

during this period we installed PDMS 12.1 SP.5 for a while to check if this error would be solved but surprisingly the PDMS also exits unwantedly (of course with lower occurrences) and this time we are facing with "database error: 538 ", I do not know what should I do with this problem ??

Have you tried running DICE with Aveva Administration?

Yes i did it and for the last occurrence of database engaged in exiting, there showed no structural error, meanwhile, it has happened in different projects.

To me that's something it should be fixed by DICE.
Have you selected the "patch" option?
It could also be due to some missing database (=16397)