PSI EXPORT NODE NAME ISSUE- PSI NOT UPDATED

Hello!

I have checked internally and I can see that your Company has already opened a Support Case about this request.

Aveva is now waiting from you some further info so that our R&D colleagues to take a look at that.

Thank you

So Aveva-support team will ask further information through official mail using my Support ticket. Right?

or Should I provide more information here? Kindly confirm.

Thank you,

-STP

Customers can open a "ticket" (Support Case) through Aveva GCS Web.

Then they are contacted by an Aveva Technical Support Engineer that could eventually require for further info about the issue/request.

This is what your Company (Pulp & Paper business in Finland, am I correct?) has correctly done.

My suggestion is to check for any Case updates on Aveva GCS Web

This is what your Company (Pulp & Paper business in Finland, am I correct?) has correctly done.

-Yes. This is correct Corrado!!

We will check GCS Web.

Thanks!!

Hi Corrado, Does the PSI interface need any extra license in version E3D2.1 or E3D 3.1?

We are trying to use this interface now, pretty much in the dark

Mikael, no need any license anymore!

What kind of issue are you experiencing? 

Hey, Thanks.

As a matter of fact, we are trying to generate the C2 file of a pipe and open it in Caesar. 

I have just discovered that our flexibility guy have been redrawing the pipes  this whole time. NOT GOOD AT ALL

Is  there a video or pdf that shows the work flow? E3D->CAESAR->E3D

those files created in the apspsi folder can be used somewhere, I can't generate the this C2

Mikael,

the files generated by PSI are .CII ones.

They are so called Caesar "Neutral" files.

Working for Aveva, I would suggest you to attend a proper Aveva PSI Training Course.

It shouldn't last more than 1 day (user/admin)

Try asking your local Aveva Office.