It was just a suggestion. If there was a oftware upgrade on the server, it may have reset the ports. (we experienced something similiar) Otherwise check the size of the Trans db.
Deleting it sometimes resolves this.
GL
they always say there is nothing wrong with server settings
when we told the Aveva representative to handle the situation then these guys responded properly
infact the problem was been noticed by a Aveva Representative
if they know who you are and they know that you are working on customer side and using officially purchased commercial version and you the person to contact and your company is in agreement with Aveva then i dont see any reason why you should send question from official address esepeccialy if you dont have such (i thinknot every company provide mail addresses to employee).