Cannot get PDMS license from flexman 5.2 (64bit) on Windows7 when connected via VPN

Cannot get PDMS license from flexman 5.2 (64bit) on Windows7 when connected via VPN

Without VPN connected, everything works like a charm but for some reason we are not able to get a license with VPN !!

Checked with both environment variables:

SET LM_LICENSE_FILE=744@IP Address
SET CADCENTRE_LICENSE_FILE=744@IP Address

same problem.
flexman process just freezes, consuming 13% of CPU power (allocating 1 core probably?)
opening design module directly causes the same freeze and 13% CPU usage.

The licence file needs specific access via VPN. It will say so in the licence file if not check your Aveva licence supplier.

The licence file needs specific access via VPN (?). It will say so in the licence file if not check your Aveva licence supplier.

No: At least for 11.6 and 12.0 for a PDMS PC running on XP licenses are properly issued via VPN from a licenser server running on a 64-bit Windows Server

I think you are right pdmselder.

Not sure if it is specific for our setup Win7/64 and flexman 5.2. Remote desktop and or citrix.
This is the last line in the license file:
########################################################################
#  This License PERMITS product use via Remote Desktop or Citrix
########################################################################

is there specific type of VPN that needs to be used?
is just PPTP (port 1723) ok?
our license provider has not much to say on this issue.