PI Vision Dashboard Displays Overlapping Graphics in Chrome but Works Fine in Edge (Inconsistent Behavior Across Users)

Hello everyone,

I am currently facing an unusual issue with PI Vision dashboard visualization. On the same network, my PI Vision dashboards appear distorted and overlapping when viewed in Google Chrome, but they display normally in Microsoft Edge.

Interestingly, this issue is inconsistent across users:

  • On my laptop → Error in Chrome, normal in Edge

  • On a colleague’s laptop → Normal in Chrome, error in Edge

  • On another colleague’s laptop → Normal in both browsers

The visual issue appears as overlapping dashboard elements, making the display unreadable.

Actions I have already taken:

  • Restarted the PI Vision server

  • Checked network connectivity and server status (all normal)

However, the problem persists.

Has anyone encountered similar behavior before?
I would really appreciate any suggestions or troubleshooting steps to resolve this inconsistent rendering between browsers.

Thank you in advance for your help and insights.

Parents Reply
  • Hi,

    Thank you for the clarification and the documentation link.

    I will continue the migration of ProcessBook (PDI) displays to PI Vision using the recommended migration utility to ensure long-term compatibility. I also observed that the display condition in Chrome and Microsoft Edge has shown improvement recently when accessing dashboards from PDI, although I have not checked the latest update yet.

    I appreciate the suggestion to use Firefox as a temporary workaround. I will keep that option in mind if similar issues occur again.

    Best regards, Y

Children
No Data