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Hello All!

RhineCody

Hello All!

I am new to the OSI Pi software, as I previously worked at Emerson and am very much more familiar with their historian and data collection. At my new company however, they are using Pi across their fleet.

Within my first week I was notified of an issue and was looking for some troubleshooting ideas being so new at this. At one of our remote sites, we have a combustion turbine that is utilizing a SEL 3355 as the RTU and then this transmits data to the main Pi server at a manned plant. I guess for about a year now, they have lost communication with the SEL 3355, or they can no longer see any of the Pi points. Where is a good place to start in troubleshooting this?

 

Thanks everyone in advance!

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  • mhbintaleb,

    Thanks for the reply! I am going to be traveling to this site and checking the status of the network connection as soon as possible. Is there any tricks to checking the connection of the Pi Interface to the server, or just a simple ping from the command prompt.

    Sorry if my replies back to you sounds very unintelligent, I am very new to the Pi side of things, what is the easiest way for me to provide you with system overview?

    Kind of the same question for you here, I am coming into this system and there is not a lot of people here to ask for help, how can I see what, if any, ICCP is facilitating communication between the interface and server?

    At the plants they are still using Pi ProcessBook with an upgrade to Pi Vision coming later this year.

    Thank you!

     

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  • mhbintaleb,

    Thanks for the reply! I am going to be traveling to this site and checking the status of the network connection as soon as possible. Is there any tricks to checking the connection of the Pi Interface to the server, or just a simple ping from the command prompt.

    Sorry if my replies back to you sounds very unintelligent, I am very new to the Pi side of things, what is the easiest way for me to provide you with system overview?

    Kind of the same question for you here, I am coming into this system and there is not a lot of people here to ask for help, how can I see what, if any, ICCP is facilitating communication between the interface and server?

    At the plants they are still using Pi ProcessBook with an upgrade to Pi Vision coming later this year.

    Thank you!

     

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